What This FAQ Covers and How to Use It
This page is organised around the questions that come up most often — account access, how deposits clear through DANA, OVO, and GoPay, how withdrawals are verified, and what to do when something looks off. Each answer describes the actual process, not just a pointer to another page. If you're in Jakarta or Surabaya and your deposit hasn't reflected yet, the wallet-verification
answer below walks through the confirmation steps. For account questions, we cover the OTP login flow, device-switching behaviour, and what happens if you access the lobby from both mobile browser and desktop in the same session. Sports betting questions — including how football markets like Liga 1 appear in the sportsbook — are covered under the game and lobby section. Availability depends
on local law and applies only to eligible regions. If your question isn't here, our support team is reachable through the contact options listed further down this page.
- DANA
- OVO
- GoPay